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Lädt ... Excellence Now: Extreme Humanism (2021. Auflage)von Tom Peters (Autor)
Werk-InformationenExcellence Now von Tom Peters
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Melde dich bei LibraryThing an um herauszufinden, ob du dieses Buch mögen würdest. Keine aktuelle Diskussion zu diesem Buch. Tom put his heart into this as his capstone book. Displayed in an energetic design, his most important concepts come in rapid-fire format. The main point, over and over, is that leadership is about caring for your people, the ones who make it happen, and the customers they serve. ( ) I'm so not a fan of stream of consciousness writing, but there are exceptions to every rule and Tom Peters is one. What he says appeals to me. For example: Tom says the 4 most important words are: “What do you think?” I've been saying for years those are the four most important words! He also says: “How are we doing?” [to the customer]. Four more good words. Snippets; staccato thoughts; wisdom nuggets. Where Peters's early works tended to the pedantic, his later material has been distilled to just the points. And, as I said, it appeals to me. Biggest takeaway: EXCELLENCE is not an “aspiration.” Excellence is the next five minutes. Obvious, right? Anyway, selected highlights, my comments in [brackets]: If you agree with the above [listening is important], shouldn’t listening be . . . a Core Value? “We are Effective Listeners – we treat Listening EXCELLENCE as the Centerpiece of our Commitment to Respect and Engagement and Community and Growth” – or some such [Again, obvious, and yet the only time I've ever known "listening" to be an evaluation factor was in kindergarten and first grade.] What about Listening?And on meetings... Meetings are #1 thing bosses do. Therefore, 100% of those meetings [should have]:How many ineffective meetings have I sat through? Worse, how many ineffective meetings have I been responsible for? (I tried to not have them, but I'm sure I have contributed to the problem.) [We all hear "service" as a core value] Organizations exist to serve.[Period}] [And his Twitter-world summary]: In Search of Excellence basics in 127 characters including quotation marks and spaces: “Cherish your people, cuddle your customers, wander around, ‘try it’ beats ‘talk about it,’ pursue excellence, tell the truth.” [Peters is big on Hewlett Packard's "Management by wandering around." (MBWA) I adapted that for me as "Management by walking about" because while I can wander, I usually do it with some purpose.} Zeige 2 von 2 keine Rezensionen | Rezension hinzufügen
"Most of us spend the best parts of our waking hours in a business with 1 to 100,001 fellow employees. Business, therefore, is not 'part of the community.' Business is the community. Hence, the 'first order of business' for an enterprise is its ongoing moral responsibility to all of those who make its success possible: employees, in terms of their personal growth, and social equity as regards gender and race. This also includes the communities in which its employees live as well as the larger communities where the enterprise does business: city, state, country, planet. And as to output--what business delivers to its employees, its communities, and its customers--it holds a sacred obligation to create products and services that, as Jony Ive (Apple's former design leader), says, 'serve humanity first.' Regarding traditional business goals, such an unwavering commitment to excellence and to people and community are the only repeatedly proven long-term drivers of exceptional growth and profitability. Looking down the road, developing the full potential of its people and providing products and services that inspire offer the best chance we have to continue to provide enlightened and humane contributions that the looming artificial intelligence tsunami cannot take away from us." -- Back cover Keine Bibliotheksbeschreibungen gefunden. |
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Google Books — Lädt ... GenresMelvil Decimal System (DDC)174.4Philosophy and Psychology Ethics Professional and Business Ethics Merchants - Business men - Business virtues and vicesBewertungDurchschnitt:
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