I'll Get Back To You takes readers straight to the top, revealing the communication secrets of such sales stars as Mary Kay Ash, Wendy's founder Dave Thomas, discount broker Charles Schwab, & Prudential Securities CEO Hardwick Simmons, among many others. It distills their accumulated wisdom & experience into practical action plans, complete with sidebars with sample phone dialogue, that help others open doors & command attention for products & ideas. I'll Get Back To You steers users toward telephone sales strategies that work & away from those which are instant turnoffs.