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Lädt ... Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal (2001. Auflage)von Jill Griffin
Werk-InformationenCustomer Winback: How to Recapture Lost Customers--And Keep Them Loyal von Jill Griffin
Keine Keine aktuelle Diskussion zu diesem Buch. Keine Rezensionen keine Rezensionen | Rezension hinzufügen
Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin and Michael Lowenstein provide you with step-by-step solutions for winning back lost customers, saving customers on the brink of defection, and making your firm defection proof. Whether your business is small or large, product- or service-based, retail or wholesale, this book offers proven strategies for recognizing which lost customers have the highest win-back value and implementing a sure-fire plan to recover them. It includes the techniques of hundreds of innovative companies who are already Keine Bibliotheksbeschreibungen gefunden. |
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![]() GenresMelvil Decimal System (DDC)658.8Technology Management and auxiliary services Management Of MarketingKlassifikation der Library of Congress [LCC] (USA)BewertungDurchschnitt:![]()
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