Lee J. Colan

Leadership expert Lee J. colan delivers the "how to" for inspiring your team so they can deliver the best service to your customers.

With clear, concise strategies, Colan reveals how to view employees as human beings, not just workers, in order to fulfill their six basic needs: intellectual--achievement, autonomy, and mastery.
The other three are emotional needs such as purpose, intimacy, and
appreciation. He gives you concrete steps to identify ways to eliminate barriers to achievement, and define boundaries within where employees have the freedom to do their jobs, and create a purpose for your employees.

Engaging employees minds tends to come naturally for many leaders. The mind represents the intellectual aspects of people that are based on reason, logic, and cause and effect. it requires the science of leadership which is the focus of most leadership training and education. Engaging the mind builds employee performance.

When you invest in a mind, you engage it!… (mehr)