Robert W. Lucas
Autor von Customer Service: Building Successful Skills for the Twenty-First Century
Über den Autor
Robert W. Lucas is the president of Creative Presentation Resources, a creative training and products company and the founding managing partner for Global Performance Strategies, LLC, an organization specializing in performance-based training and consulting services. He is the author of Creative mehr anzeigen Learning: Activities and Games That Really Engage People, The Creative Training Idea Book, The Big Book of Flip Charts, and Customer Service Skills for Success. weniger anzeigen
Werke von Robert W. Lucas
Creative Training Idea Book, The: Inspired Tips and Techniques for Engaging and Effective Learning (2003) 30 Exemplare
Creative Learning: Activities and Games That REALLY Engage People (Essential Tools Resource) (2007) 7 Exemplare
People Strategies For Trainers: 176 Tips And Techniques For Dealing With Difficult Classroom Situations (2005) 6 Exemplare
Training workshop essentials : designing, developing, and delivering learning events that get results (2009) 6 Exemplare
DVD to Accompany Customer Service Buildi 2 Exemplare
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Customer Service Skills for Success (Connect,… von Robert W Lucas
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Auszeichnungen
Statistikseite
- Werke
- 13
- Mitglieder
- 138
- Beliebtheit
- #148,171
- Bewertung
- 2.5
- Rezensionen
- 1
- ISBNs
- 36