Klassifikation der Library of Congress [LCC] (USA)Z711.G653
⮑ Z662-1000.5. Libraries
⮑ Z687-718.85. The collections. The books
⮑ Z711-711.95. Public services. Reference services
Ausgewählte Werke (810 insgesamt)
- The Book of Answers: The New York Public Library Telephone Reference Service's Most Unusual and Entertaining Questions von Barbara Berliner
- Introduction to Reference Work, Vol. II: Reference services and reference processes von William A. Katz
- Conducting the Reference Interview: A How-To-Do-It Manual for Librarians von Catherine Sheldrick Ross
- Reflective Teaching, Effective Learning: Instructional Literacy for Library Educators von Char Booth
- The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone von Ryan Dowd