Contents: Basic programming concepts; How individuals experience leisure; Six key elements of a situated activity system; Benefits-based programming; Developing leisure service products; Using goal and objective technology in program development; Developing the agency's programming mission; Writing program management goals; Obtaining client input; Program design; Creative programming; Preparing the program plan; Techniques for program promotion; Registration procedures; Staffing and supervising program operations; Developing a program pricing philosophy; Determining program costs; Pricing program services; Program evaluation techniques; Five program evaluation models; Making decisions about program services; Index.