Updated for OS X 10.8 Mountain Lion We may love our Macs, but they can still suffer from significant problems. In the second edition of this essential guide from best-selling author Joe Kissell, you'll learn 17 basic troubleshooting procedures and how to solve 15 common problems, along with an easy-to-follow way to troubleshoot novel problems. Whether your Mac won't turn on, experiences kernel panics repeatedly, or won't print or connect to the Internet, this book has the calm, friendly advice you need to find a solution.This ebook contains a lot of information for $10. Seriously, I thought it would be much lighter than it was. It's actually pretty much indispensable. Well done, Joe Kissell and Take Control, I say. --Mark Webster in his mac.nz book reviewThe 17 basic troubleshooting procedures (along with the reasons why they can help) you'll learn are: Restart your MacForce-quit an applicationStart up from another volumeRun disk-repair utilitiesErase and restore from backupRepair permissionsStart up in safe modeTurn off login itemsCheck preference filesReset PMU, SMU, SMC, NVRAM, or PRAMUse Activity MonitorCheck free disk spaceCheck log filesClear cachesCheck your RAMTest for reproducibilityGet system informationJoe also explains how to solve 15 common problems, including: Your computer won't turn onYour computer keeps turning itself offYou experience repeated kernel panicsYour Mac is abnormally slowYou can't empty the TrashAn application grinds to a haltAn application crashesThe keyboard or mouse doesn't workYou lose your Internet connectionPrinting doesn't workSpotlight searches failKeychain (seemingly) forgets passwordsApple Mail fails to connectTime Machine misbehavesA volume won't unmount