"The way we work is changing dramatically: shouldn't the way we analyse training needs be changing too? That question lies at the heart of Dr Craig's thought-provoking book. He examines new working patterns, changes in the relationships between skills, the wholesale shift from motor to cognitive skills and the increasing use of part-time workers. Against this background he sets out a holistic approach to what he calls, significantly, "learning needs"." "According to Dr Craig, the traditional techniques are no longer adequate. Instead he offers a range of "investigative" methods designed to identify learning needs and determine what kinds of support would be appropriate. After explaining each method he gives examples and case studies showing how it can be applied. In addition there are numerous self-diagnosis sections to encourage readers to relate the ideas and techniques to their own situation. The result is a book that will enable managers and specialists alike to improve the effectiveness of training in their organization dramatically."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved