Includes Interactive CD Rom with Hundreds of Letters Free yourself from worrying about the ?right ? word or phrase, or the ?right ? format. Get all of your correspondence done quickly and painlessly. This thoroughly revised and updated fourth edition is a handy, quick-reference guide that not only tells you how to write virtually any kind of business letter, but gives you a wide range of samples you can adapt and use right now. A best-seller since it was introduced in 1991, Business Letters for Busy People contains concise, easy-to-use learning resources that get results. Packed with the most concrete information, useful techniques, and practical tips available, it also includes a CD-ROM containing templates for all of the sample letters included within the text. This guide will cut the time you spend on letter writing in half. Some example letters presented are: ?Ø Sales and promotional letters ?Ø Community activities letters ?Ø Customer relations letters ?Ø Personal business letters ?Ø Media letters ?Ø Letters about employment. ?Ø Goodwill letters ?Ø Collections letters ?Ø Letters of condolence ?Ø And many, many more. The letters can be copied, modified, and customized to fit your requirements. Business letter writing has never been so easy! John A. Carey has been a professional writer for over 20 years. He has written articles, research papers, speeches, grant applications, educational materials, and correspondence for clients. He has been asked by corporations and politicians to compose correspondence addressing broad issues and situations that could easily be customized for efficiency. He has also been on the faculty of New York University and Baker University