Intended for executives, directors and managers, gives advice on how to write mission statements, statutes and business plans, completed by checklists and key quotes from eminent people. Contains a CD-ROM with the text of the booklets on governance, strategy, advocacy and revenue building, and related ILO documents, including the 2003 conference of employers' organizations (EOs), the findings of the 1998 ACT/EMP survey of EOs, the 1997 workshop on EOs in Asia, and 2001/2002 documents on the service role of and direct communication for EOs.