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Lädt ... Upstream: The Quest to Solve Problems Before They Happen (Original 2020; 2020. Auflage)von Dan Heath (Autor)
Werk-InformationenUpstream: The Quest to Solve Problems Before They Happen von Dan Heath (2020)
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Melde dich bei LibraryThing an um herauszufinden, ob du dieses Buch mögen würdest. Keine aktuelle Diskussion zu diesem Buch. Enjoyable and thought provoking about how to upstream think and solve problems before they happen ( ) I was reminded of this author when he showed up as a guest speaker at our town hall. I liked his presentation, made a mental note to add this book to my reading list, and found out that I read works from Dan Health already. I liked the stories that he shared. They were at times, inspired. Pretty solid 4 star book. This is one of those books that would have been a great article but felt a bit padded as a full-length book. The premise of the book is that real solutions to big problems are found not in reacting to situations but in traveling 'upstream' and addressing root causes or precursors before the problem can fully develop. I like the idea, but think some of the complexity of trying to do that was papered over by Heath's enthusiasm for big ideas. This is one of those engaging, breezy social-change kind of reads. The author has an easygoing sound to him and deftly illustrates how people can switch from putting out fires to preventing the fires from happening in the first place. It’s a way of thinking that appeals to me greatly, and I like reading about the successes and the challenges. The book is thoroughly endnoted and is supplemented by a website with more resources for those who are interested. Zeige 5 von 5 keine Rezensionen | Rezension hinzufügen
Business.
Psychology.
Self-Improvement.
Nonfiction.
HTML:Wall Street Journal Bestseller New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers. So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention? Upstream probes the psychological forces that push us downstreamâ??including "problem blindness," which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented twenty million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop outâ??as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation's culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emergeâ??and forward-deploying its ambulances to stand by in those areas. Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we've forgotten that we can Keine Bibliotheksbeschreibungen gefunden. |
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Google Books — Lädt ... GenresMelvil Decimal System (DDC)658.403Technology Management and auxiliary services Management Executive Decision-making And Knowledge ManagementKlassifikation der Library of Congress [LCC] (USA)BewertungDurchschnitt:
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