This guide is designed to support those wishing to develop a career in food and beverage service. In particular, it is designed to be used for NVQ and SVQ assessment up to Level 3. Part 1 provides advice about working within the industry, undertaking learning, and recording achievement. Part 2 focuses on each areas of skill within food and drink service, from appreciating customer needs, to developing specialist service skills. The guide can be used in conjunction with Food and Beverage Service and The Beverage Book.