Even the most carefully planned organizational changes can fail ifindividuals are not taken into consideration. The Human Side ofChange is a step-by-step action plan for the change process thattakes full advantage of an organization's greatest resource: itspeople. From planning to implementation to behavior change, TimothyJ. Galpin shows how a well-orchestrated approach--one that paysattention to the soft side aspects of the process--can make the difference between change forthe better and no change at all. Drawing on a decade of consulting experience with businesses andgovernments around the world, Timothy J. Galpin outlines anine-step process for effectively combining the human and technicalsides of change for successful mergers, downsizing, andrestructuring. The Human Side of Change offers managers, frontlinesupervisors and human resource professionals valuable tools,techniques, and examples to help them gain support for change atall levels of an organization. With numerous charts, graphs, and aglossary of change-management terms, this book is both an idealblueprint and an accessible quick reference for the implementationof stable and sustained transformation.