Total management pablum. Business management is more than miling stool diagrams. Ken Blanchard has done much better. ( )

Another fine work of Blanchard's that defies modern business through simplicity. It's important to discover core competencies. It's important to have a P and an F team working on both timeframes and integrating them. It's important to understand the 4 types of employees (administrator, producer, innovator, and integrator). I also appreciate the discussion of brain modes (in which left brains analyze, assess, and feel and right brains do the opposite). He also makes the difference between driven people and called people and elaborates on "class." ( )