PERFORMANCE APPRAISAL. Whether you are a high level manager or a first year supervisor, the mere mention of this term probably causes unnecessary anxiety. This easy-to-understand handbook is the perfect remedy for the performance appraisal jitters. Management expert Ed Evans outlines the challenges, uses, and benefits of performance appraisal in libraries and shows you how to make the most out of evaluations and reviews. He shows you the best practices and dispels common misperceptions associated with evaluations. Chapters cover: developing standards and methods for appraisal, delivering appraisal reports, methods of ranking and scaling, the benefits of outcome-oriented appraisal, legal issues, building or creating teams and how to assess them, mentoring, coaching, the consequences of failing to properly conduct the appraisal, and rewarding success. A companion CD-ROM contains multiple, carefully selected appraisal forms from public and academic libraries and instructions for raters, available as both Microsoft Word and PDF files. Chock full of tips, tables, checklists, bulleted points, and useful forms, this practical guide should be on every manager's desk. Improve your library's evaluation and performance appraisal process with this essential management title.