With the kennel full of dogs and almost out of dog food as a blizzard approaches during the Christmas season, the Parkers are convinced that nothing worse can happen until Neil's new puppy Jake disappears. Christmas is coming, and the Parkers are working extra hard. They have got a kennel full of dogs, they are running out of dog food, and a blizzard is on the way. It looks like the Parkers will be snowed in, and then the worst happens. One icy day, Neil's new puppy Jake disappears and nothing can bring holiday cheer to King Street Kennels until he is found.