Importing special characters

I'd like to import our Danish library's book spreadsheet as a csv (my only option), but the special vowel characters turn into black diamonds with a ? inside. Has anyone had experience with importing special characters?

Thanks!

>1 DanishAmerLibraryMN: Which character set is the csv in? (I don't think I've ever imported a csv here, so I'm not an expert, but I do keep track of similar issues when I import from one of the LT supplied sources.)

>1 DanishAmerLibraryMN: Make sure the .csv is in UTF-8 format, and let me know if you're still having trouble!

>3 kristilabrie: I looked in vain for a hint of the character set used in the .csv import so maybe this should be mentioned somewhere?

>4 bnielsen: Thank you, all.

I found the information by chance this morning when reading about patron accounts. Towards the end there are Rules for Importing Patrons>Pro-Tips, which states, "If you have special characters or diacritics in your patron import file, make sure you encode/save your .csv import file in UTF-8 format..."

Maybe I missed that in the Import section somewhere? If not, adding it would be good.