Ask About Button Email Notification
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1mgumclibrary
We're using the Ask About button for people to request patron accounts at our library. I updated the button and the customizable text. However, the email notification sent to the patron is confusing since we changed the function of that button. Is there anyway to change the patron email title to 'Account Requested' instead of 'Information Requested'? And also change the first line of the email to 'You have requested an account' instead of 'You have requested information'?
2kristilabrie
Thanks for the note! I'm afraid there's no way to customize the automated messages, at this time, but we will keep this in mind and be sure to announce any changes down the line. Thanks for the feedback.
3mgumclibrary
>2 kristilabrie: Is there any way to turn off patron notifications for the Ask About button to avoid confusion?
4kristilabrie
>3 mgumclibrary: The "Ask About This" button can be used by anyone, including patrons and visitors, and we just send a copy back to the email address that's on the form. There's not a setting to turn that off, but we'll announce if that changes.