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The Effective Manager

von Mark Horstman

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"An effective manager is one who achieves results and retention. Can you get the job done -- whether it be sales, or engineering, or marketing, or operations, or logistics, or software development? And can you do so in a way that not just attracts but also retains your team of professionals? Will you keep your people while you climb the mountain, or will you burn them out in hopes of getting promoted and being able to do the same thing to a different team? The Effective Manager is the only management book to describe specific, actionable steps to achieve the 4 critical manager behaviors (Know Your People; Talk About Performance; Ask For More; Push Work Down). Most management books are written for CEOs, to encourage a change in corporate management. The Effective Manager is written for every manager, at every level. It focuses on what you can do now, today, with your team members, to improve their performance and get better results and retention. And this second edition will feature updates to some of the existing content and will also feature new chapters that cover topics like: how to deal with the challenges of remote work; how to maintain an effective culture in a WFH or hybrid office culture; how to lead with empathy and compassion, and much more"--… (mehr)
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It’s the first of this sort of book I read and i realise there are many things i did not know. In this sense the book must be good because it hilights areas I had not even taken into consideration. On the down side the book is long, uses internal jargon, keeps referring to external resources like podcasts. I feel like I got some sense of their advice but I am not sure I know the practicality because the examples chosen are a bit on the ideal side.

The book basically applies loose CBT to management. And emphasises free exchange of information, regular feedback, focusing on what you and your directs can become rather than blame and regrets. ( )
  yates9 | Feb 28, 2024 |
Lots of good information throughout, but I found about half the book seemed overly verbose and repetitive.

Some key quotes:
"The Definition of an Effective Manager Is One Who Gets Results and Keeps Her People"

"The four critical behaviors that an effective manager engages in to produce results and retain team members are the following:
1. Get to Know Your People.
2. Communicate about Performance.
3. Ask for More.
4. Push Work Down"

"Generally, the more a team trusts its manager, the better the results will be, and the better the retention as well."

"If you're going to create trust and trusting relationships with your directs, then, you're going to have to talk to them frequently about things that are important to them."

"Getting to know your directs accounts for 40 percent of the total value created by engaging in the four critical behaviors."

"The purpose of performance communications (and therefore feedback) is to encourage effective future behavior." ( )
  gianouts | Jul 5, 2023 |
Well this management book is one that I wish I read years ago. Practical and ethical, it tells us how to be what we should be if we are managers. The right way to stand up and manage people. Great book. ( )
1 abstimmen damcg63 | Jul 16, 2016 |
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"An effective manager is one who achieves results and retention. Can you get the job done -- whether it be sales, or engineering, or marketing, or operations, or logistics, or software development? And can you do so in a way that not just attracts but also retains your team of professionals? Will you keep your people while you climb the mountain, or will you burn them out in hopes of getting promoted and being able to do the same thing to a different team? The Effective Manager is the only management book to describe specific, actionable steps to achieve the 4 critical manager behaviors (Know Your People; Talk About Performance; Ask For More; Push Work Down). Most management books are written for CEOs, to encourage a change in corporate management. The Effective Manager is written for every manager, at every level. It focuses on what you can do now, today, with your team members, to improve their performance and get better results and retention. And this second edition will feature updates to some of the existing content and will also feature new chapters that cover topics like: how to deal with the challenges of remote work; how to maintain an effective culture in a WFH or hybrid office culture; how to lead with empathy and compassion, and much more"--

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