This short book came out of the author's frustration shared with the cancellations of train services in Sussex in June 2016, the situation resembling a chaos where nobody seemed to know exactly what was going on and despite the evident widespread commuter frustrations, the crisis wasn't covered in the media except as a small industrial relations dispute. Boyle wrote a blog post that got an enormous number of responses, and started digging deeper, with the summary of what he learned in the process distilled into this readable and informative book. ( )