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The Journey of Not Knowing: How 21st Century Leaders Can Chart a Course Where There Is None

von Julie Benezet

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The Journey of Not Knowing is a fast-paced, entertaining book that gets to the heart of a critical state in today's business climate and society overall: the constantly changing, ambiguous twenty-first century and the uncharted waters ahead. This book will inspire leaders of any size organization. Written by former Amazon executive, coach, and lawyer, Julie Benezet, the book combines storytelling, business experience, and human psychology to create a roadmap through the ambiguity of building something better in the context of the realities of humans in organizational life. The book tells a story of a day in the life at Arrow, Inc., a fictional company. It follows the defended behaviors throughout that day of its eight very recognizable leadership team members as they work first to avoid and then finally to solve the mystery of why a client fired them. The reward of the discovery is a critical piece of new business and substantial personal growth. To get there, each of the team members must face their past, present, and future. The memorable characters in the book are persons with whom the listeners may cringingly identify. The book creates a framework for them to confront their own resistance to change, and tools to start them on their way toward pursuing new possibilities for their lives once they can confront and embrace the scariness of the unknown. The author opens the book with a description of an experience at Amazon that led to her belief about leadership and the unknown. It ends with a primer on the Journey of Not Knowing leadership model, using the Arrow story to illustrate its principles. The Journey of Not Knowing forms the core of a leadership program that been attended by executives from around the world over the past five years.… (mehr)
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"The Journey of Not Knowing" by Julie Benezet focuses on a critical characteristic of effective leaders, the ability to deal with ambiguity. This is an aspect of leading that has not been given enough attention. Benezet draws from her own experiences as a former executive at Amazon. The book begins with Benezet sharing her own perspectives on leadership. She outlines the unknowns—internal and external—that leaders need to confront. The middle portion of the volume is a fable about a pivotal day in the work lives of executives in a fictional company. The story is absorbing, though it is easy to lose focus on the points the story is attempting to illustrate. Benezet does provide introductory notes to sections of the story to help the reader keep attention on the lessons being illustrated. In the last section of the book she provides a helpful summary of what is to be gleaned from the story. She also provides useful charts that condense the information. The book provides a readable introduction to the subject of dealing with the unknown. The book’s main weakness is a lack of depth. Nonetheless, Benezet does an important service in making would-be leaders aware of the need to develop an ability to navigate the unknown. ( )
  mitchellray | Oct 30, 2016 |
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The Journey of Not Knowing is a fast-paced, entertaining book that gets to the heart of a critical state in today's business climate and society overall: the constantly changing, ambiguous twenty-first century and the uncharted waters ahead. This book will inspire leaders of any size organization. Written by former Amazon executive, coach, and lawyer, Julie Benezet, the book combines storytelling, business experience, and human psychology to create a roadmap through the ambiguity of building something better in the context of the realities of humans in organizational life. The book tells a story of a day in the life at Arrow, Inc., a fictional company. It follows the defended behaviors throughout that day of its eight very recognizable leadership team members as they work first to avoid and then finally to solve the mystery of why a client fired them. The reward of the discovery is a critical piece of new business and substantial personal growth. To get there, each of the team members must face their past, present, and future. The memorable characters in the book are persons with whom the listeners may cringingly identify. The book creates a framework for them to confront their own resistance to change, and tools to start them on their way toward pursuing new possibilities for their lives once they can confront and embrace the scariness of the unknown. The author opens the book with a description of an experience at Amazon that led to her belief about leadership and the unknown. It ends with a primer on the Journey of Not Knowing leadership model, using the Arrow story to illustrate its principles. The Journey of Not Knowing forms the core of a leadership program that been attended by executives from around the world over the past five years.

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