Mitgliedcustomersurveys

Customer feedback and customer research related book library.

My company, Medallia, offers the Most Advanced Customer Feedback Solution on Earth.

A coordinated and powerful way to monitor and improve services and products at every point of contact with the customer.

Our systems collect customer feedback, process it and disseminate it, and provide the means to act on it immediately.

Medallia's intuitive user interfaces deliver information painlessly, and the information comes in a digestible form. That's why people use our systems so consistently and pervasively. For many users, logging into the Medallia system every day is a ritual, like having their morning cup of coffee. In fact, on more than 80% of all business days last year, more than 80% of a client's users employed Medallia solutions.