A fresh, detailed, and thoughtful examination of reference services in the context of evolving community information needs and habits, a changing technological landscape, and new search strategies. * Offers librarians new to reference services an easy-to-follow, up-to-date, and complete overview of the field in practical terms * Provides current information that will help librarians keep abreast of new resources, evolving patron needs and interests, and emerging best practices * Serves as an accessible and affordable guide for workshops and in-service trainings