In the busy town center of Canterbury, a woman and a young boy are snatched from the street. A few miles away, a man stands on the edge of a viaduct ready to throw himself off. Sergeant Shaun Carter, a police negotiator, is trying to talk him down, but he dare not get too close. This man is the only person who has the answers needed to find the missing. These two events will have consequences for everyone they touch. And Shaun Carter is forced to make heartbreaking choices as he faces a vicious criminal network. As the situation spirals out of control, Shaun asks for help from his maverick police colleague George Elms.