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Information and Emotion: The Emergent Affective Paradigm in Information Behavior Research and Theory

von Diane Nahl

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Information and Emotion introduces the new research areas of affective issues in information seeking and use, and the affective paradigm applied to information behavior in a variety of populations, cultures, and contexts. The book?s editors and authors are information behavior researchers at the forefront of charting the emotional quality of the information environment. Collectively, their contributions make Information and Emotion a unique source of research findings on the user perspective, the user experience, and how emotional aspects can be interpreted, mitigated, or enhanced through design that is informed by use and by users who directly participate in information design.… (mehr)
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Usually, when I receive promo letters in the mail, I give them a glance and then toss them out. This title, however, caught my eye. Although the subtitle is a mouthful, the title really says it all. The book explores the ways in which affect (or emotion) influences information behaviors, from seeking to use to comprehension, and conversely how information influences affect.

After all of the schooling I have just finished, I was not sure how excited I would be about reading the studies in this book, but luckily I was entralled. Such an interesting topic in which researchers are beginning to look at in new and varied ways, I learned a great deal. I truly do enjoy the library and information field, and it was fun to finally be able to read research studies for pure enjoyment and curiosity satisfaction.

Thankfully the studies focus on all different aspects of information and not just on computer and interface applicability. Information pervades all parts of peoples' lives, and I was glad to see a gamut represented. Theoretical groundwork is laid in part one, discussing cognitive theories and sense-making methodologies. Part two focuses on macro-level aspects (social-emotional impacts on information literacy, experiences of critical care nurses, children's book selections, emotions of undergraduates, and rogue social software contributors). Part three looks at micro-level aspects (frustrating experiences with technology, stay-at-home mothers' information behaviors and needs, library anxiety and its effect on information seeking, and more). The final part consideres special populations (the impoverished, the blind, and international students).

For anyone working in the public in an information environment, I highly recommend this book. Cluing you in to triggers and emotions that will break down a customer's ability to effectively seek and use information as well as the signs of the emotional interplay with information, these studies provide immediate usefulness in the Education and Library and Information Science fields. I am anxiously looking forward to more research and applications on this topic in the future.
1 abstimmen Carlie | Apr 5, 2008 |
"It is not really appropriate, I feel, to single out specific authors for particular praise: all of the chapters are useful and their presentation together in this volume makes it a valuable source for present and future researchers on this issue."
 

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Information and Emotion introduces the new research areas of affective issues in information seeking and use, and the affective paradigm applied to information behavior in a variety of populations, cultures, and contexts. The book?s editors and authors are information behavior researchers at the forefront of charting the emotional quality of the information environment. Collectively, their contributions make Information and Emotion a unique source of research findings on the user perspective, the user experience, and how emotional aspects can be interpreted, mitigated, or enhanced through design that is informed by use and by users who directly participate in information design.

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