Posting to facebook and twitter

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Posting to facebook and twitter

1LibraryCin
Bearbeitet: Jan. 14, 2023, 10:05 pm

Hi, sharing my reviews to facebook hasn't worked for me in a while without me constantly clearing my cookies and cache (it usually works once, then not again. It just "spins"). I usually just post to f/b from goodreads now because of this.

The past few days, though, neither facebook (I do periodically try to see if it works again) nor twitter is working. But it's a different issue. The popup isn't even coming up at all for me to try to share.

Is it just me (again) or is this happening with anyone else? I have not tried clearing cookies and cache at this point. Thanks.

3LibraryCin
Jan. 14, 2023, 10:52 pm

LOL! I posted this at 8:05 my time. It is now 8:51 and the Twitter popup just appeared!

4LibraryCin
Jan. 14, 2023, 10:52 pm

>2 norabelle414: Ohhh, I wonder?

5LibraryCin
Jan. 14, 2023, 10:53 pm

It did work (for Twitter), though it took 45 minutes for the popup to appear! And even though I had facebook checked, as well, there was nothing there to even try to share. Though it's possible (I tried a few times, I think), that one of the times I tried, I only selected Twitter.

6kristilabrie
Jan. 17, 2023, 3:33 pm

Thanks for the report, I hope we'll have time soon to look at this! Will post updates as we get them.

NB: also reported at https://www.librarything.com/topic/347818

8waltzmn
Jan. 17, 2023, 5:00 pm

>6 kristilabrie:

Just as a note on this, Twitter is messing with its APIs for third party access, and is not being transparent about it:

https://arstechnica.com/tech-policy/2023/01/reports-twitters-third-party-client-...

So if problems continue when dealing with Twitter, it might be worthwhile to wait until somebody does something about Elon Musk's decision-making process. :-)

9LibraryCin
Jan. 17, 2023, 11:26 pm

>6 kristilabrie: Thank you!

10Kuiperdolin
Jan. 20, 2023, 8:05 pm

Does not work for me either, not on Firefox, not on Chrome, not on Edge.

The pop-up does not even show.

11LibraryCin
Jan. 20, 2023, 10:23 pm

I tried again yesterday and it took a while (I didn't look at my clock to see how long), but the pop-up did appear, eventually. My guess is somewhere under a half hour. And I was able to post to facebook this time around, too!

12froxgirl
Jan. 21, 2023, 9:17 pm

I still can't post reviews to FB or Twitter. Is anyone from tech support even looking into this issue, now a week old? Thank you.

13LibraryCin
Jan. 21, 2023, 11:59 pm

Did it again. It took a while for the pop up to appear. I didn't look at how long it took, but I noticed that the popup appeared just as I clicked over to a different LT page. Not sure if that was the case the first couple of times or not.

As a side note, facebook is back to doing what it was. I can't post there; it just kept "spinning". I suspect if I cleared cache and cookies, it would post again (likely only once until I clear cache and cookies again).

14kristilabrie
Jan. 23, 2023, 10:38 am

Last week was a bit nuts with bugs/issues to investigate, but this is still on my docket. If not this week then I'm slating a block of time next week to dig into this, thanks for your patience!

15froxgirl
Jan. 24, 2023, 10:49 am

>14 kristilabrie: Thank you! My fan base is distraught :^))))

16kristilabrie
Jan. 25, 2023, 8:20 am

>15 froxgirl: In the meantime, you can share the direct link to any review, such as https://www.librarything.com/work/2249/reviews/233752127, in your posts on social. Just find/click the link icon next to your review, then copy the URL in your browser bar and paste it into your post/s. Hope this helps!

17LibraryCin
Jan. 26, 2023, 5:46 pm

I've done a few more now and - at least for me - I'm finding the popup appears every time I load a different LT page.

18norabelle414
Jan. 26, 2023, 11:32 pm

Pretty wild...I posted a review from the book page, checked the "share to twitter" box, clicked "save review", nothing happened, gave up, closed the browser.

An hour later I open the browser, do some other things, go to LibraryThing, and the pop-up shows up to post my review to Twitter.

19LibraryCin
Jan. 27, 2023, 10:24 pm

>18 norabelle414: An hour later I open the browser, do some other things, go to LibraryThing, and the pop-up shows up to post my review to Twitter.

I bet this is similar to me clicking to a different page on LT. You didn't click to a different page for the popup to appear. You left the site, so when you came back, there it was!

20kristilabrie
Bearbeitet: Jan. 31, 2023, 11:19 am

Okay, finally getting to test this. I'm adding testing details as I go, so I'll be editing this post:

On Chrome (logged into FB for some time):
Finally got my account linked with ccatalfo's help.

Test 1:
1. go to https://www.librarything.com/catalog/kristilabrie
2. edit/write a review for one of my books, check the "Facebook" box to share to FB. click "Save review".
3. "Share?" lightbox is opened. Click "Post to Facebook". NB: see this error in the dev console: "GET https://www.librarything.com/js2/yourfeed.js?4901 net::ERR_ABORTED 404" at https://www.librarything.com/ajax_lastBlast.php

Bug: Facebook lightbox opens, and just continues loading content. Doesn't finish loading. NB: see this error in dev console: "Refused to display 'https://www.facebook.com/' in a frame because it set 'X-Frame-Options' to 'deny'." at chrome-error://chromewebdata/

Test 2:
1. add a test book from /addbooks
2. click to edit the book from the book-edit page: https://www.librarything.com/work/edit/234182756?referpage=addbooks.php
3. add a review, check the "Share on Facebook" box, click the top "Save" button.
4. Return to https://www.librarything.com/addbooks&savedbook=1 with the "Share?" lightbox opened. NB: error in dev console, "GET https://www.librarything.com/js2/yourfeed.js?4901 net::ERR_ABORTED 404" at https://www.librarything.com/ajax_lastBlast.php
5. Click "Post to Facebook"

Bug: Facebook lightbox opens, and just continues loading content. Doesn't finish loading. NB: see this error in dev console: "Refused to display 'https://www.facebook.com/' in a frame because it set 'X-Frame-Options' to 'deny'." at chrome-error://chromewebdata/

On Firefox (just logged into FB):
Seeing about the same issues and console errors as Chrome above.

On Safari (not logged into FB):
1. logged in as tester_captcha account
2. go to https://www.librarything.com/settings/sites
3. click "Link Facebook Account"
4. go to "Log into Facebook" page on FB and log into my FB account.
5. bump back to https://www.librarything.com/editprofile/sites#_=_ with my FB account linked to LT.
6. go to https://www.librarything.com/work/edit/234180379?referpage=addbooks.php, write a review, check the "Share on Facebook" box, click the top "Save" button.
7. Get the "Share?" lightbox. Click "Post to Facebook".
8. Get the Facebook lightbox for a few seconds, and then just a gray bar in its place. I cannot continue with posting my review to Facebook. (see screenshot below)

21Kuiperdolin
Feb. 7, 2023, 8:40 pm

Still doesn't work. I don't even get the popup.

22LibraryCin
Feb. 7, 2023, 9:41 pm

I noticed yesterday that it's not just me clicking over to another LT page for the popup to appear. I think I need to click to my "Your books" page (which is usually where I go when I finish writing a review). I clicked on the Home page first yesterday and the popup didn't appear, but when I clicked to my Your Books page, it appeared then.

23Robertgreaves
Feb. 9, 2023, 6:07 am

Yes, I get the same thing, no FB popup till I go to Your Books but then all that posts to FB is a general link to LT rather than a link to my review

24kristilabrie
Feb. 9, 2023, 8:34 am

I'm assigning this to ccatalfo to take a first look at the issue we found... it seems that Facebook now refuses to allow its content within a frame, as we’re attempting to do on LibraryThing. At least we know what the likely culprit is!

Thanks for your patience with this, all.

25froxgirl
Feb. 9, 2023, 1:13 pm

>24 kristilabrie: Thanks so much for addressing this! Next please do Twitter (or what's left of it)!

26LibraryCin
Feb. 9, 2023, 9:37 pm

>24 kristilabrie: I also appreciate you looking into it to see if it can be fixed!

27clamairy
Feb. 14, 2023, 2:54 pm

I am using Chrome. There is no longer a share link at all in the top right corner, no matter where I am. My page, my books, etc.

28Robertgreaves
Feb. 14, 2023, 8:42 pm

The window to post reviews to FB seems to have migrated to the Add books page

29clamairy
Feb. 14, 2023, 9:06 pm

>28 Robertgreaves: You're right. My share window popped up there using my phone, even though I tried to share from my desktop about six hours ago. Thank you.

30kristilabrie
Bearbeitet: Feb. 15, 2023, 9:29 am

>28 Robertgreaves: Ah, good catch. That happens if you try to save and share a review on FB and/or Twitter - the "Share?" lightbox shows up on "Add books" instead. Making note.

31LibraryCin
Bearbeitet: Feb. 15, 2023, 10:21 pm

Oh, no! My popup to share to Twitter is not appearing, even after going to the "your books" page. :-(

Oh... now I "get" what >28 Robertgreaves: means (I initially didn't understand)! Have headed to the Add Books page and the popup appeared. Thanks for the tip!

32knerd.knitter
Feb. 28, 2023, 4:01 pm

>20 kristilabrie: contains steps to reproduce

33LibraryCin
Mrz. 7, 2023, 10:33 pm

Just wanted to pop in to say the popup appeared immediately after saving my review this time! No need to switch to a different page today!

34clamairy
Mrz. 8, 2023, 4:00 pm

35Robertgreaves
Mrz. 8, 2023, 6:16 pm

>33 LibraryCin: Confirming that it worked properly when I cross-posted a review to FB yesterday

36LibraryCin
Mrz. 8, 2023, 9:30 pm

I might have to try sharing to facebook again to see if it works. Or, am I going to have to continually clear my cache to do so. I assume that will be the case, but at least we don't have to steer away to another (specific) page to get the popup now!

37kristilabrie
Mrz. 10, 2023, 8:49 am

Is anyone still having trouble sharing reviews from LT to Twitter? I tested this morning and saw no issues on my Mac/Chrome.

If you're still having trouble, can someone please post a new bug report? I want to keep this one for the Facebook issues, which we're going to be diving into soon. Thanks for your patience.

38clamairy
Mrz. 10, 2023, 8:58 am

So, are reviews the only things we can share now? I used to be able to share what I was currently reading (once I had added it to that collection), and I could share what rating I had just given a book.

39kristilabrie
Mrz. 10, 2023, 10:31 am

>38 clamairy: No, you are correct: we have a /yourfeed.php page for this, but it was hidden from view when we removed the "Share" button from the top-right of the site. I wasn't sure what we were doing with it, but we're talking about that now. We're going to put it somewhere visible. I'll work on testing those other share options.

40kristilabrie
Mrz. 10, 2023, 11:07 am

https://www.librarything.com/yourfeed.php has been moved to the Homepage (/home), under "Your World" in the left-hand menu. Just FYI.

41kristilabrie
Mrz. 10, 2023, 11:16 am

Bugs to fix: those reported at >20 kristilabrie: and see below for Your Feed.

Your Feed (testing on Chrome)
1. go to https://www.librarything.com/yourfeed.php and open dev console
2. click "Share this" on any event/item
3. Share? lightbox opens, with this error in dev console: "GET https://www.librarything.com/js2/yourfeed.js?4970 net::ERR_ABORTED 404" at https://www.librarything.com/ajax_shareblast.php?idA=599624688
4. click "Post to Facebook" - similar behavior described in >20 kristilabrie:, with "Refused to display 'https://www.facebook.com/' in a frame because it set 'X-Frame-Options' to 'deny'." at chromewebdata/:1

Twitter sharing seems fine.

42themulhern
Feb. 18, 10:50 am

I wanted to mention that I have a similar problem right now. The first review posted just fine to Facebook but the second review didn't show my review, just some generic information about LibraryThing in the Facebook window.

43themulhern
Feb. 18, 10:54 am

I took the advice from https://www.librarything.com/topic/347735#8048580, and that works fine for me, though. I'm not using a mobile, though, and mobile users may view the whole thing differently.

44themulhern
Bearbeitet: Mrz. 3, 11:36 am

The advice has stopped working for me. I seem to be getting a generic librarything preview, not the one that actually shows the book cover. However, if I click on the generic librarything link, it goes to my review. It insert a facebook id into the URL and that may be the problem https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.librarything.com%2Freview%2F258.... Nope, that is not it...hmmm.

45froxgirl
Mrz. 4, 10:07 am

Same here. I posted it in my junk drawer a few days ago.

46froxgirl
Mrz. 6, 10:40 pm

https://www.librarything.com/work/20010650/details/259592710&savedbook=1 This does NOT create a review on FB. It makes a generic "Librarything.com" preview, as reported above.

47Robertgreaves
Mrz. 6, 11:28 pm

I've been finding that the popup window just shows a general LT preview, but although it confirms that something has posted to FB when I look at my FB page I find nothing has been posted. I assumed it was something to do with FB being down earlier this week, but it is persisting.

48froxgirl
Mrz. 17, 11:03 am

Any updates? Has this been escalated? Thanks.

49Robertgreaves
Mrz. 19, 10:43 pm

I am still having problems cross-posting reviews to FB. When I try, this is what the LT pop-up window looks like:

50kristilabrie
Mrz. 20, 7:19 am

>48 froxgirl: Thanks for your patience. I think, in lieu of the regular issues between sharing directly to Twitter and Facebook by integration, we've decided to implement this suggestion: https://www.librarything.com/topic/352804 that will allow members to do a much simpler copy-and-paste share to social media. We just need to do it! This RSI has not yet been forgotten, and we'll be sure to announce when that happens.

51froxgirl
Mrz. 20, 9:38 pm

Thanks.

52froxgirl
Mrz. 20, 9:40 pm

Any estimated ETA? I would be happy to assist with beta.

53kristilabrie
Mrz. 21, 12:34 pm

>52 froxgirl: At least after the PLA (Public Libraries Association) Conference next month, probably after that. I can't promise an immediate timeline, but it's high on our list.