Wiki not updating

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Wiki not updating

1FAMeulstee
Feb. 29, 9:45 am

Me and several others have problems updating our wiki-pages. The preview is right, but after saving the page is NOT changed.

We have noticed this problem at the following pages:
https://wiki.librarything.com/index.php/Take_It_or_Leave_It_Challenge_-_February...
https://wiki.librarything.com/index.php/Take_It_or_Leave_It_Challenge_-_February...

2FAMeulstee
Bearbeitet: Feb. 29, 9:59 am

The odd thing is that the changes are listed if I click on 'History' under 'This page'.
And these have a green marked 'updated since my last visit' that I have never seen before. I don't know if it is related, but it looks like this:

3cbl_tn
Feb. 29, 10:27 am

https://wiki.librarything.com/index.php/Take_It_or_Leave_It_Challenge_-_February...

I experienced the same issue with my edit to this page. It is time-stamped 03:07, 29 February 2024. I could see the change in the edit view and the preview view, but it was not changed on the page upon saving. This morning the edit I made shows up on the page, so it seems there may be a time lag after saving.

4FAMeulstee
Feb. 29, 2:36 pm

It looks like the wiki-pages are catching up now, some hours later the changes are slowly popping up.

5kristilabrie
Bearbeitet: Mrz. 1, 11:51 am

I was just about to pop on and guess it might be slowness, sorry for the trouble! I'll mention this to the developers, but I'm pretty sure they're aware. Let me know if problems are persisting.

ETA re: slowness, we are aware of the general slowness and are actively working on a longterm fix. Thanks for your patience!

6FAMeulstee
Mrz. 1, 3:22 pm

7humouress
Bearbeitet: Mrz. 21, 2:38 am

Is there an issue with wiki pages today? Twice I've edited https://wiki.librarything.com/index.php?title=Rosalita%27s_memorial_wiki_2024 but when I try to save, it just gets stuck and I cannot leave the page or close the tab.

So currently I have it in two tabs; one where I made some edits but decided not to save them but I can't even click the Cancel button. On the other I've made quite a few changes but the Captcha wheel has been spinning aimlessly for over an hour.

ETA: I managed to get out of the page I didn't want to save (by going to a different website in the browser search bar). The verification on the other one finally timed out and when I clicked again it did give me a Captcha - but when I saved it I got an 'oops that didn't work, please try again' message and it's back to the spinning wheel.

(Safari 17.3.1 on iMac desktop)

ETA: it seems to be working now (as of 19-3-2024)

8humouress
Bearbeitet: Mrz. 26, 2:05 am

>7 humouress: Back to the same issue again. Maybe the system takes weekends off?

Tuesday 26th March: seems to be working again 🤞

9humouress
Apr. 14, 5:29 am

>7 humouress: It's the weekend (Sunday 14th April) and the wiki gets stuck on the spinning Captcha wheel again whenever I try to save (minor) changes. It does give me a 'sorry the site is experiencing difficulties' message now.

I'll try tomorrow.

10FAMeulstee
Apr. 14, 5:40 am

>9 humouress: Also happened to me in the last days, and even when it accepts the Captcha it went wrong a few timws. The wiki-pages are loading rather slow.

11humouress
Bearbeitet: Apr. 14, 11:44 am

>10 FAMeulstee: Hmm. Well I'm trying to create an account on a completely different site which requires a Captcha and the wheel is just spinning there, too. Maybe the issue is with Captcha?

ETA: the wheel is still spinning on that site on Safari but I tried it in Firefox and it's gone through. 🤗

12LibraryCin
Bearbeitet: Apr. 14, 3:35 pm

I'm just getting an error message with any wiki I try to get to today. (Using Firefox)

13bell7
Apr. 14, 7:35 pm

I'm also getting an error (using Chrome):

Sorry! This site is experiencing technical difficulties.
Try waiting a few minutes and reloading.

(Cannot access the database: Too many connections (wiki.cwh621jgfadf.us-east-1.rds.amazonaws.com))

15humouress
Apr. 14, 10:07 pm

Well, it's Monday morning over here now. I tried the links to both wikis (above) and now they're not even opening. It just goes straight to the 'Sorry! ...' page.

16CurrerBell
Bearbeitet: Apr. 14, 11:57 pm

I'm getting a Gateway time-out, error code 504.

ETA: >14 lilithcat: should we be posting there? You closed it as a duplicate and referred everyone to this thread.

17bnielsen
Bearbeitet: Apr. 15, 5:17 am

>16 CurrerBell: Just confirming:
I'm also getting a 504 Gateway time-out error. https://wiki.librarything.com/index.php/User:bnielsen

And I think that from >12 LibraryCin: and on should count as a new error since we can't even get to the wiki pages.
So I think that it was unhelpful to close https://www.librarything.com/topic/360097
But never mind. Let's wait for LT staff to fix the problem.

18humouress
Apr. 15, 1:35 pm

>9 humouress: >15 humouress: I can open the wiki now and I did manage to edit it but when I tried a second edit, it failed. I refreshed it and tried again - got the Captcha and everything - and it seemed to fail but when I refreshed it and had another look, the edit looks like it's taken. But it's all very slow.

19bnielsen
Apr. 15, 2:46 pm

>18 humouress: Yes, very slow.

20kristilabrie
Apr. 15, 3:53 pm

>18 humouress: >19 bnielsen: Thanks for the updates. I'm passing this on to Ganawa who can hopefully see how to handle.

21CurrerBell
Apr. 16, 4:57 am

Current status report: I just posted successfully to the Wiki for the Reading Through Time Group. I don't want to say the bug status should be changed, but maybe some other folks on this thread could check things out and let TPTB know how it's coming along. Maybe it's solved, or maybe this is just my lucky day?

22humouress
Apr. 16, 6:54 am

>21 CurrerBell: TIOLI users are reporting success with the TIOLI wiki.

23LibraryCin
Apr. 17, 10:56 pm

Popping over to say I successfully loaded and posted to 3 or 4 different wikis just now. (Saved up all the ones I wanted to post to over the past few days.)

24kristilabrie
Apr. 18, 10:18 am

I think this was related to some delays that are now clear. Closing but please reopen if needed.

25humouress
Apr. 21, 10:00 am

Just dropping a note but not reopening for now. It's the weekend again (Sunday 21st April) and I tried editing the Memorial wiki (link in >7 humouress:) and got the spinning Captcha wheel. I didn't have the patience to wait more than about 10 seconds; it might have worked if I'd given it longer.

26kristilabrie
Apr. 22, 9:47 am

How's it looking for you, now?

27kristilabrie
Apr. 22, 9:51 am

A user was having trouble editing German CK data last night, as well: https://www.librarything.com/topic/360261

28humouress
Bearbeitet: Apr. 22, 11:17 am

>25 humouress: >26 kristilabrie: I just tried it (on my laptop) and I could save the edit I made. (Monday 22nd April).

ETA: this is the danger when you create AI. It wants the weekend off, too.